Kitekart Shipping Policy
At Kitekart, we strive to deliver your orders quickly, safely, and reliably. Please read our shipping policy to understand how we handle delivery, costs, and related services.
Shipping Methods & Costs
| Shipping Method | Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5–7 business days | Calculated at checkout |
| Express Shipping | 2–3 business days | Calculated at checkout |
| Overnight Shipping | Next business day | Calculated at checkout |
Note: Shipping fees are automatically calculated at checkout based on your order subtotal, shipping method, and destination. Some oversized or fragile items may incur additional charges.
Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or holidays will be processed on the next business day.
Tracking Your Order
- Once your order ships, you will receive a tracking number via email.
- Use this tracking number to monitor your shipment until delivery.
Delivery Issues
- If your package is delayed, damaged, or lost, please contact our customer support team at accounts@kitekart.com within 7 days of the estimated delivery date.
- We will work with the courier to resolve the issue or provide a replacement/refund as applicable.
Free Shipping
- Free standard shipping is available for orders over Rs999 (domestic).
- Free shipping promotions may vary during holidays or special campaigns.
Returns & Exchanges
- For information on returns or exchanges, please see our Returns Policy.
- Shipping costs for returns may apply unless the return is due to a Kitekart error.