FAQ

Frequently Asked Questions

Everything you need to know about our products and policies.

1. How long does shipping take?

Orders are processed within 1–2 business days.

Delivery typically takes 3–7 business days, depending on your location.

You will receive a tracking number once your order is shipped.

2. How can I track my order?

Once your order is dispatched, we will send a tracking link to your registered email or phone number.

You can use that link to monitor your shipment in real-time.

3. Can I cancel or modify my order?

Orders can only be cancelled or modified before they are shipped.

Please contact us immediately at support@yourstore.com if you need changes.

4. What is your return policy?

We accept returns within 7 days of delivery, provided the product is unused and in its original packaging.

For full details, please visit our Returns & Refunds page.

5. What if I receive a damaged product?

If your product arrives damaged:

  • Contact us within 48 hours
  • Share clear images of the product and packaging

We will arrange a replacement or refund.

6. Do you offer Cash on Delivery (COD)?

Yes, we offer Cash on Delivery (COD) in selected locations.

Availability will be shown at checkout.